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Support

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Frequently Asked Questions

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We use the Hot Water Extraction Method with steaming. Many carpet manufacturers recommend professional hot water extraction as the most effective carpet cleaning method.

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That really depends on the job.

The average time on a job is 1 hour. A large house can take 2 to 4 hours. A very large house can take 3 to 5 hours. A little guide: a 3 bed house takes about 1h30.

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Yes. We always ask the clients to vacuum the carpets and move any furniture before the technician arrives.

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Please note that we have minimum charge of £32.

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Normally carpets are touch dry within a 2 to 3 hours. Heating speeds up the process dramatically, as does good ventilation.

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Some stains can be permanent and therefore we can’t make any promises that we can remove them 100%. We usually get better results if we attempt to remove the stain before anyone else tries.

[/et_pb_toggle][et_pb_toggle title=”Can pet odours and urine be removed?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”rgba(0,0,0,0)” closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”rgba(0,0,0,0)” icon_color=”#30c2eb” _builder_version=”4.0.6″ title_level=”h4″ title_font=”Coda||||||||” title_font_size=”16px” title_letter_spacing=”1px” title_line_height=”1.8em” body_font=”Coda||||||||” body_text_color=”rgba(255,255,255,0.7)” body_line_height=”2em” title_font_size_tablet=”” title_font_size_phone=”14px” title_font_size_last_edited=”on|desktop” border_width_all=”1px” border_color_all=”rgba(255,255,255,0.26)” locked=”off” body_text_color__hover=”rgba(255,255,255,0.7)”]

The deodoriser in our cleaning solution will deal with any pet odours. We use professional and recommended spotters specificity designed for the removal of urine.

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Yes there is no need for us to visit your home. Commercial jobs may require a visit.

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Vida Carpet Cleaning

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”3.25″ custom_margin=”|||”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”Our Services” use_icon=”on” font_icon=”%%30%%” icon_color=”#0c71c3″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”Teko||||||||” header_font_size=”28px” header_line_height=”1.2em” body_font=”Lato||||||||” body_font_size=”18px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark”]House Carpet Cleaning
Deep Cleaning service
Upholstery Cleaning
Office Carpet Cleaning
School Carpet Cleaning
Commercial Cleaning
Cruising yacht Carpet Cleaning[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”Areas That we Cover” use_icon=”on” font_icon=”%%30%%” icon_color=”#0c71c3″ use_icon_font_size=”on” icon_font_size=”32px” _builder_version=”4.0.6″ header_font=”Teko||||||||” header_font_size=”28px” header_line_height=”1.2em” body_font=”Lato||||||||” body_font_size=”18px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark”]

Dorset
Hampshire
Wiltshire
Somerset
Bristol
Oxfordshire
Gloucestershire
West Sussex

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Freephone Landline:

0800 206 2601

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